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This online booking form was created using 'FLASH and Dreamweaver (PHP)'. The aim of this artefact research was to see weather the flashy elements influenced customers. i.e did they feel save using it, did it look modern to them and what type of a booking form did they prefer overall.
This time I didn't just show it to the restaurant managers, but also to the staff.
PIZZA HUT reply: They were more interested on how the booking form worked and opened up in a new window, rather than the design concept itself. The staff at Pizza Hut liked the sophistication of the form and its simplicity. As it was a much shorter booking form than a standard one. Which they thought would save time and effort filling in. In addition they all preferred using a booking form , where they gave out less personal details. Rather than using a long booking form (previous one) and relying on their online security measures.
FEAST of INDIA reply: The manager disliked the Flash slideshow, as he thought having a moving image on a booking form page, would distract the customers and was unecessary.
However some of the staff members liked it as it bought a dynamic view towards the booking form and made it look updated.
Additionally they liked the way the booking form opened up as a overlapping link (Lightbox Effect), which they thought was clever, due to the way it seperated from the content.
The staff were pleased about the functionality due to it being simple and straight to the point without any extra widgets. i.e (entering their full details and giving out unecessary information).